Preamble
These Terms govern the relationship between the Online Nail School operated by Elena Milovanova (https://rusmanicure.online, Individual Entrepreneur Dmitry Valentinovich Milovanov OGRNIP 317237500145811)— hereinafter referred to as the Provider, and the Customer.
The Provider reserves the right to amend these Terms at any time. The current version is available on the Provider’s website.
This Agreement applies to additional education courses provided exclusively within the framework of this Offer Agreement. Professional training courses may require a separate written agreement and submission of relevant documents.
1. General Provisions
1.1. The Provider is an individual entrepreneur or legal entity providing educational services.
1.2. The Customer is any legally capable individual expressing intent to receive the Provider’s services.
1.3. This Offer Agreement is the Provider’s official offer to conclude a service contract and contains all essential terms.
1.4. Acceptance of this Offer Agreement occurs upon full payment for the services via the Provider’s payment systems available online.
1.5. By accepting the Offer, the Customer confirms that they have read, understood, and fully accept these Terms.
1.6. The Customer confirms that, prior to making payment, they have reviewed and understood the course description, syllabus, duration, format, and training conditions as published on the Provider’s website.
1.7. The Customer guarantees their legal capacity to enter into this Agreement.
1.8. The Provider may amend these Terms by publishing updated versions on the website.
1.9. This Offer is valid indefinitely until amended or revoked by the Provider.
1.10. This Agreement does not require signatures or stamps and has full legal force.
2. Subject of the Agreement
2.1. The Provider agrees to provide access to educational content and consultations, and the Customer agrees to pay for these services.
2.2. Details such as course content, format, duration, and schedule are specified on the course webpage.
2.3. Services are provided to individuals aged 16 and older. Minors must have parental consent.
2.4. Upon completion of courses, the Provider issues certificates confirming the provision of services. Certificates do not constitute official state educational documents unless otherwise specified in a separate contract for professional training.
2.5. The Provider may engage subcontractors to deliver services.
2.6. Services are provided online using a Learning Management System (LMS).
2.7. The Provider reserves the right to make changes to the course program, structure, content, schedule, and delivery methods in order to improve quality, ensure relevance, or comply with updated standards, without prior approval from the Customer, provided that such changes do not reduce the overall value of the service.
3. Term and Validity
3.1. The acceptance period is unlimited.
3.2. The Agreement comes into force upon acceptance and remains valid until the Parties fulfill their obligations.
4. Service Terms
4.1. Course durations and conditions are specified on the respective course pages.
4.2. Extensions may be possible upon mutual agreement.
4.3. The Customer is responsible for ensuring they have the necessary technical conditions for accessing the services, including a compatible device, updated browser, required software, and stable high-speed internet connection.
4.4. The Provider shall not be held liable for the inability to access the services caused by the Customer’s technical limitations or failures of the Customer’s equipment or internet provider.
4.5. The Customer is responsible for maintaining the confidentiality of their login credentials and for all activities under their account. Sharing access to the course with third parties, whether free of charge or for remuneration, is prohibited. In case of violation, the Provider reserves the right to suspend or terminate the Customer’s access without any compensation or refund.
4.6. Special Conditions: The Customer shall, at their own expense, independently acquire the necessary equipment, tools, and materials for the training, in accordance with the recommended list published on the Provider’s website on the page describing the selected course.
4.7. The Customer shall ensure an internet connection speed of at least 2 Mbps for SD-quality video or 5 Mbps for HD-quality video to access the course materials without interruptions. The Provider shall not be liable for playback issues, buffering, or inability to view the content caused by the Customer’s insufficient internet speed, unstable connection, or restrictions imposed by their internet service provider.
5. Intellectual Property
5.1. All course materials, including but not limited to videos, texts, presentations, images, designs, and other educational content provided by the Provider, are protected by copyright and related rights.
5.2. The Customer is granted a limited, non-exclusive, non-transferable license to use such materials solely for personal educational purposes.
5.3. Copying, reproducing, distributing, sharing, reselling, or otherwise making the materials available to third parties without the prior written consent of the Provider is strictly prohibited.
5.4. Any breach of this clause may result in immediate termination of access to the services without a refund, as well as legal action.
6. Payment Terms and Refund Policy
6.1. Payments must be made in full in advance via the payment methods available on the Provider’s website or as otherwise agreed.
6.2. Refund Policy: Payment for training grants access to educational content and services provided digitally over the Internet. Once access to the course materials has been granted and the materials become available for use, refunds are not possible for the following reasons:
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Educational content is a digital product that cannot be returned after access is provided, as usage (viewing, downloading, copying) is irreversible.
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The training is a service that begins upon granting access, and refunding payment after the commencement of service contradicts the principles of educational service provision.
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Exceptions apply only where mandated by applicable consumer protection laws.
By making payment, the Customer confirms their acceptance of these terms and understands that refunds are not available once access to the educational materials has been activated.
7. Right to Refuse Service
7.1. The Provider reserves the right to refuse or terminate the provision of services without a refund in the following cases:
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disrespectful, abusive, or offensive behavior towards the Provider, instructors, or other students;
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violation of the course rules or online community guidelines;
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distribution of course materials to third parties;
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provision of false or misleading information during registration;
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any other conduct that, in the reasonable opinion of the Provider, damages the learning environment or the Provider’s reputation.
8. Liability and Dispute Resolution
8.1. The Parties shall be responsible for failure to fulfill their obligations under this Agreement according to applicable laws.
8.2. Claims regarding service quality must be submitted by the Customer in writing or via email within 10 calendar days of the issue arising.
8.3. The Provider will respond to claims within 10 calendar days.
8.4. Unresolved disputes shall be settled by mutual agreement or, failing that, in a competent court or arbitration according to the applicable jurisdiction.
8.5. To the fullest extent permitted by law, the Provider shall not be liable for any indirect, incidental, consequential, special, or punitive damages, loss of profit, loss of business opportunities, or loss of data resulting from the use or inability to use the services.
9. Force Majeure
9.1. The Parties shall be released from liability for partial or complete failure to perform their obligations under this Agreement if such failure was caused by force majeure circumstances (extraordinary events) that the Parties could not have foreseen or prevented, arising after the conclusion of this Agreement. Such circumstances include, but are not limited to: fire, natural disasters, war, military actions, mass riots, revolutions, major accidents, actions of government authorities, the enactment of legislative acts or orders of state bodies directly or indirectly prohibiting the activities specified in the Agreement and/or preventing the Parties from fulfilling their obligations, failures or malfunctions in computer and information systems on the Internet, and other circumstances beyond the control of the Parties.
9.2. Upon the occurrence of the circumstances specified in Clause 9.1, each Party must immediately, and no later than ten (10) calendar days, notify the other Party in writing. The notice must contain details of the nature of the circumstances and, if possible, an assessment of their impact on the ability of the Party to fulfill its obligations under this Agreement, as well as official documents confirming the existence of such circumstances.
9.3. In the event of force majeure, the time for the Parties to perform their obligations under this Agreement shall be extended proportionally to the time during which such circumstances and their consequences remain in effect.
9.4. If the force majeure circumstances persist for more than ninety (90) calendar days, the Parties shall hold negotiations to reach an acceptable solution for alternative performance of this Agreement. If within three (3) calendar days from the start of negotiations no acceptable solution is reached, either Party shall have the right to unilaterally terminate the Agreement out of court by notifying the other Party in writing and indicating the termination date. In this case, the Parties undertake to carry out reconciliation and mutual settlements within ten (10) business days from the date of termination.
10. Personal Data and Privacy
10.1. The Provider processes the Customer’s personal data solely for the purpose of fulfilling obligations under this Agreement, in compliance with applicable data protection laws.
10.2. The Provider shall not disclose personal data to third parties except where required by law or with the Customer’s explicit consent.
11. Official Communication
11.1. All official notifications, updates, and correspondence between the Parties shall be conducted via the email address provided by the Customer during registration.
11.2. Messages sent by the Provider to this email address shall be deemed received on the date of sending, regardless of whether the Customer has read them.
12. Language of the Agreement
12.1. This Agreement is concluded in English.
12.2. In the event of discrepancies between the English version and any translation, the English version shall prevail.
13. Contact Information
Individual Entrepreneur Dmitry Valentinovich Milovanov
TIN 773100136886, OGRNIP 317237500145811
Actual address: 352500, Krasnodar Krai, Labinsk, Revolyutsionnaya St., 367/1, office 15
Contact phone: +7 (995) 171-20-80
Email: support@nailart.online
